Disabled Uconnect Live? - Fiat 500x Forums
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post #1 of 12 (permalink) Old 09-17-2016, 02:36 PM Thread Starter
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Disabled Uconnect Live?

Hi folks,
Just picked up my nearly new 500x today from dealer. I decided to go with the car due to the excellent vibe I was getting from the Uconnect idea / app...
Now... I'm also getting the message that my car cannot connect to Uconnect Live through the app and I phoned Fiat with the details of the reg, etc.
It transpires that my car was registered as a rental when new (fine, no issues) and that the firm had bought the cars without enabling the Uconnect, hence I cannot use any of the app features at all. The girl at the end of the phone wasn't too confident about it coming back, either.
I was wondering if anyone else had come across this before and, more importantly, what can be done to fix it?
I'm really impressed by the car,really impressed and don't want to hand it back...
Any ideas welcome...
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post #2 of 12 (permalink) Old 09-19-2016, 05:16 AM
Ant
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Main Fiat dealer? I would have thought they should be able to do something. Might need to push them a bit.
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post #3 of 12 (permalink) Old 10-13-2016, 08:58 AM
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I'm having same problem. You would think that they should retrospectively activate the live features via computer update at Dealer, but so far Fiat customer care say no.
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post #4 of 12 (permalink) Old 10-13-2016, 08:15 PM
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It is stated elsewhere on this forum that uConnect Live is not available on any 500x manufactured before September 2015.

It is also stated on a Jeep Renegade forum that the 'fix' for this is a 750 upgrade and guess who has to pay.

Pretty shoddy really, uConnect Live would be invaluable to anyone who uses their satnav, why it can't be a simple fix at next service I have no idea. Not impressed
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post #5 of 12 (permalink) Old 10-17-2016, 10:56 AM
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Just to throw a spanner in my 500X was manufactured before Sept 2015 and UCONNECT/Live works as expected.

Hewesy

Hewesy

2015 500X Pop Star, 1.4
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post #6 of 12 (permalink) Old 12-04-2016, 12:15 PM
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That would explain why mine doesn't work either as it's an ex Avis rental
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post #7 of 12 (permalink) Old 12-05-2016, 11:23 AM
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Mine was a Thrifty Rental car but I don't use Uconnect so can't tell you if it works! Noticed Motorpoint (who I got mine from) have shed loads of Diesel Crosses in stock at sub 11k, just over a year old. Wonder if they are ex rental too?
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post #8 of 12 (permalink) Old 12-06-2016, 07:47 AM
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Car serviced yesterday, Recall 6025 applied. God knows what this was the dealer wasn't keen to tell me, but whatever it was did not update my maps or activate uConnect Live. I have an app on my phone now which more or less does the same thing but when you consider that a top of the range 6.5" unit has deliberately had features witheld it's a disgrace. Turn them off temporarily on hire cars, but to permanently disable them is definitely not on. Come on Fiat, sort it.
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post #9 of 12 (permalink) Old 12-12-2016, 09:47 AM
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Must be a way of them getting the price down to rock bottom for bulk purchases.
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post #10 of 12 (permalink) Old 02-02-2017, 11:50 AM
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Quote:
Originally Posted by Barry Corrigan View Post
Hi folks,
Just picked up my nearly new 500x today from dealer. I decided to go with the car due to the excellent vibe I was getting from the Uconnect idea / app...
Now... I'm also getting the message that my car cannot connect to Uconnect Live through the app and I phoned Fiat with the details of the reg, etc.
It transpires that my car was registered as a rental when new (fine, no issues) and that the firm had bought the cars without enabling the Uconnect, hence I cannot use any of the app features at all. The girl at the end of the phone wasn't too confident about it coming back, either.
I was wondering if anyone else had come across this before and, more importantly, what can be done to fix it?
I'm really impressed by the car,really impressed and don't want to hand it back...
Any ideas welcome...
Just got back from dealers after a uConnect update. The uConnect Live app has now appeared, and so has a green smiley face telling me that I'm driving econocally. Contrary to what AFiat has told us in the past it now serms that it IS possible to activate uConnect Live. I can only suggest that you ask your dealer for this (free) update. Good luck.
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