Car rental firms don't do repairs you pay for - Fiat 500x Forums
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post #1 of 3 (permalink) Old 07-31-2017, 08:19 AM Thread Starter
Join Date: Oct 2016
Posts: 70
Car rental firms don't do repairs you pay for

I suspect we're about to see a load of claims into car rental firms soon. If you've ever been charged for a car hire repair, read this:

The findings, from a Daily Mail investigation, have been passed to trading standards officers, who are already probing Europcar in the UK over claims it overcharged customers for repairs.
The firm said the case could cost it 30million in compensation and legal fees.
Moonie is offline  
post #2 of 3 (permalink) Old 11-17-2017, 11:32 AM
Join Date: Nov 2016
Posts: 77
I've rented multiple cars in my life. Do a quick walk around the car and write down every scratch on the paper they provide you. Takes 3-5 minutes
Chestnut is offline  
post #3 of 3 (permalink) Old 11-20-2017, 09:23 AM
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Join Date: Oct 2015
Location: Bucks
Posts: 147
I'd agree with Chestnut, always insist on a proper walk around with the rep and proactively point out scratches etc too if you find any.

That said, I tend to find if you pay the small amount of damage waiver they tend to be a lot more generous (not that I've ever hit anything in a hire car but it reduces the pain).

I can see why some damage is not repaired, however the big question is why charge if it won't be repaired? Makes more sense to charge a fixed price for damage found but not repaired.



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